Privacy Policy 

Effective Date: 29/05/2025

 Company: Fly Pearl Premium Health Travel Agency (“Fly Pearl”, “we”, “our”, or “us”) 

 Website: www.flypearl.com.tr 

1. Introduction 

At Fly Pearl, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services—including visiting our website, contacting us for medical travel services, and receiving treatment coordination in Türkiye. 

2. Information We Collect 

We may collect the following types of information: 

a. Personal Information 

  • Full name, email address, phone number 
  • Passport or national ID (for travel/treatment arrangements) 
  • Country of residence 

b. Medical Information 

  • Medical reports, images, test results 
  • Information about prior treatments or diagnoses 
  • Your treatment preferences and expectations 

c. Technical Information 

  • IP address, browser type, operating system 
  • Pages visited, session duration, and referral sources 
  • Cookies and usage data (see Section 7) 

3. How We Use Your Information 

We collect your information for the following purposes: 

  • To assess your eligibility for treatment options 
  • To match you with licensed healthcare providers in Türkiye 
  • To communicate treatment plans, appointments, and travel details 
  • To improve our website and service quality 
  • To comply with legal or regulatory requirements 

4. Data Sharing & Disclosure 

We only share your data when necessary and with trusted parties: 

  • Medical Providers: Doctors, clinics, and hospitals provide consultations or treatments 
  • Travel Coordinators: For flight, accommodation, or local assistance bookings 
  • Legal Authorities: If required by law, court order, or public safety obligations 

We do not sell or rent your personal data to third parties. 

5. Your Rights 

You have the right to: 

  • Request access to your personal data 
  • Request correction of inaccurate information 
  • Request deletion (where applicable) 
  • Withdraw your consent at any time 

To exercise these rights, email us at:  

6. Data Security 

We implement appropriate administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we strive to protect your data against unauthorized access, misuse, or loss. 

7. Cookies & Tracking Technologies 

We use cookies and similar technologies to improve website performance and personalize your experience. 

  • You can manage cookie settings via your browser 
  • Third-party analytics tools (e.g., Google Analytics) may be used 

8. International Data Transfers 

Your information may be stored or processed outside your home country, including in Türkiye and the EU. We ensure that any such transfers comply with relevant data protection laws. 

9. Children’s Privacy 

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. 

10. Changes to This Policy 

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. 

11. Contact Us 

If you have any questions about this Privacy Policy or how your data is handled, please contact: 

Fly Pearl Premium Health Travel Agency 

 Email:  info@flypearl.com.tr

 Phone: ‪+90 538 647 75 73‬

 Address: Kızılırmak Mahallesi, 1450. Sokak, No: 3, ATM Plaza, A Blok, Kat:7 Kapı No: 38 Çankaya/Ankara Türkiye